Large UK Water Provider

5 minutes

Overview
Our partnership began in 2001 with a provision to supply 75 contractors in one location. As a result of our outstanding service, and following multiple re-awards, we became the Managed Service Provider for all temporary and contract recruitment in 2013, an agreement which has since been extended until 2022.

Day-to-day, we manage all contingent requirements with 400+ contractors on-site throughout the North West and Cumbria. 

Since our partnership began, we've worked to continuously improve our service offering. As a result of our exceptional service delivery, our offering has expanded to incorporate the provision of recruitment technology and permanent recruitment support.

Our solution

  • Outstanding account management team
  • Pioneering recruitment technology
  • Managing trusted supply chain partners
  • Controlling and reducing spend 
  • Improving time-to-hire and candidate experience 

Our results

18 years

Length of current agreement

550

Average number of placements per annum

100%

Fulfillment rate

£6.5 million

Total cost savings

400+

Contractors currently on-site

100 "world class"

Hiring Manager Net Promoter Score

6

Contract extensions

90 "world class"

Contractor Net Promoter Score