Once your offer is confirmed, Rullion's Candidate Services team will guide you through everything you need to do before you start. This page explains each stage in order, what documents you'll need, how long the process typically takes, and who to contact if you have questions. You'll be assigned a Candidate Service Advisor who stays with you throughout.
Your onboarding begins once your offer is accepted. Your Candidate Service Advisor will be assigned and in touch shortly after.
Right to Work Check & DBS Check (if applicable for your role) Log into Tifo and complete the required steps. You will also be required to attend a video call as part of your verification.
You'll receive a link to the Tifo portal once your Right to Work Check is complete. If you don't see it in your inbox, check your spam folder. It comes from noreply-rullion@tifo.team.
Tifo will guide you through the next stage. You'll upload your documents and complete any additional information relevant to your role and clearance level. Everything is listed in the portal.
Your advisor checks everything. If anything is missing or needs clarifying, they'll contact you directly to resolve it.
Once everything is verified, a final review is completed. Your payroll is set up and confirmed.
Your start date is confirmed and you're ready to begin your role. You should be contacted by your consultant within your first week once your assignment starts.
If your employer is using Rullion Screening Services to carry out your pre-employment checks, this page isn't for you. Contact the screening team directly.
The most common cause of delays is incomplete or late document submissions. Submitting everything in full, as soon as you can, keeps things moving.
Approximately two weeks once all your documents have been received and verified.
Typically two to four weeks. Timescales can vary depending on the checks required and how quickly information is returned.
Managed by your sponsoring organisation. Timescales are outside Rullion's control and vary considerably. Your consultant will let you know if this applies to your role.
A bank statement, utility bill, HMRC letter, or council tax bill dated within the last three months is accepted for most clearance levels. Digital statements are generally fine, but check with your Candidate Service Advisor if you're unsure. If a document is rejected, they'll explain why and advise on what to provide instead.
Your link to the Tifo portal is sent from noreply-rullion@tifo.team If you don't see it within one working day of your offer being confirmed, check your spam or junk folder first. If it's still not there, contact your Candidate Service Advisor directly.
Let your Consultant know at the start, as soon as your offer is confirmed. Depending on when your BPSS was issued and what your role requires, it may be transferable or may need refreshing. Don't assume it carries over automatically. Your advisor will check and confirm what, if anything, needs to be repeated before any steps are restarted.
Automated reminders from Tifo are sent by the system and don't always reflect your current progress. If you're waiting on something outside your control, such as a document in the post or records from HMRC, let your Candidate Service Advisor know. They can note this on your file and pause the automated chasing while you wait.
Your Candidate Service Advisor is assigned once your onboarding begins. Their details will be sent to you by email. They're your main contact for every stage of the onboarding process. If you're unsure of their details or can't reach them, email Candidate Services and the team will connect you
Yes. If you're not a UK national, you'll need to provide additional documentation confirming your right to work in the UK. This typically includes your passport alongside your visa, biometric residence permit, or other relevant immigration document. The exact requirements depend on your nationality and visa status. Our compliance team will advise you on what you'll need when they contact you to begin your background checks.
References are requested at the start of your engagement with Rullion once you're onboarding link has been completed. We will not contact your referee unless you have given us your consent in the portal. For roles requiring security clearance, references may need to be refreshed at set intervals. Your Candidate Services Advisor will advise if this applies to your role.
Our Candidate Services team are here to help make getting started as smooth as possible. Meet the people who can support you with the practical steps and questions that come up before your assignment begins.
Contact your Candidate Service Advisor directly. If you don't have their details, email the team we will connect you.
