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Case Study

UK Insurance Retailer

We partnered with one of the largest insurance retailers in the UK, who offer a wide portfolio of insurance products and employ around 2,000 people across the country.


Our partnership began in December 2017 and our brief was to design, implement and manage a comprehensive recruitment solution across permanent, temporary and contract hires.

Since then, our solution has provided a platform that ensures fulfillment, improved recruitment processes, operational efficiencies, a reduced time-to-hire, an enhanced employer brand and a reduction in attrition whilst providing comprehensive and insightful management information.

In our current contract, we’ve filled nearly 600 permanent roles and managed over 110 internal moves.

Benefits of Recruitment Process Outsourcing (RPO)

  1. Establish control and visibility over the recruitment process
  2. Improve candidate attraction and experience
  3. Reduce costs associated with recruitment 

Our solution

  • Pioneering recruitment technology: myRecruiter 
  • Dedicated, on-site Account Management team 
  • Continuous improvement strategy
  • Cost management 
  • Bespoke talent attraction strategy

Our results


Total permanent roles filled in current contract

£2.1 million

Cost savings over 2 years


Internal moves managed


Reduction in attrition since 2018

50 "excellent"

Client Net Promoter Score


Assessment centres held


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