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Case Study

UK Consumer Organisation

We partnered with one of the largest consumer organisations in the UK, who have a wide array of specialist businesses across different sectors and employ over 70,000 employees across the country.


Our relationship began in 2011, when our client had traditionally used a Preferred Supplier List (PSL) and adhoc suppliers for all temporary recruitment which led to a lack of control and visibility over their temporary supply chain.

We were subsequently awarded the Managed Service contract for the provision of all temporary staffing, and a year later, we successfully tendered to become Managed Service Provider for IT contract recruitment. Following the success of our partnership, both agreements were extended for a further three years in 2017.

We currently manage circa 120 temporary workers and nearly 350 IT contractors across the country.

Our solution

  • Pioneering recruitment technology
  • Outstanding on-site account management team
  • First-class communication
  • Control and reduce spend
  • Employer brand support 

Our results

10 years

Length of current agreement

71 "world class"

Hiring Manager Net Promoter Score


Fulfillment rate


Cost avoidance in 2018


Contingent workers currently on-site


Average number of placements per annum


Contract extensions

78 "world class"

Contingent Worker Net Promoter Score


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