Statement of Work (SoW)

Statement of Work (SoW)

What is Statement of Work (SoW)?
Statement of Work (SoW) offers a structured approach to project-based hiring. Instead of hiring a temporary worker on an hourly / daily rate, you engage a service provider to deliver a defined scope of work. A well-crafted SoW provides clarity regarding scope of work, service levels and deliverables to encourage accountability for successful project outcomes. Rullion will help you define roles, responsibilities, and milestones. Pay for results, not hours worked, with full compliance and transparency every step of the way.

Who is it for?

You need a SoW if

You require a defined outcome for a project

If the work can be clearly outlined with specific deliverables, SoW ensures you pay only for completed results.

You require a defined outcome for a project
You need access to specialist knowledge and skills

Through an SoW you can bring in experts to deliver critical projects and work.

You need access to specialist knowledge and skills
Compliance is critical

SoW contracts help reduce legal risk by clearly defining the work and ensuring adherence to regulations.

Compliance is critical
You need cost certainty

 SoW provides fixed costs based on milestones, allowing you to budget confidently.

You need cost certainty
You're looking to avoid day-to-day management

With SoW, the responsibility for managing the work lies with the service provider, freeing your team from micromanaging tasks.

You're looking to avoid day-to-day management

What you will get

Why choose us?

Experts in Critical Infrastructure, with tips and tricks on how to maximize transferrable skills and open up the talent pool.

Access to thousands of trusted associates
Access to thousands of trusted associates

Access to thousands of trusted associates with the right skills to deliver your project.

Unrivalled customer focus
Unrivalled customer focus

Unrivalled customer focus ensures your projects are completed on time and to the highest standards.

A proven track record
A proven track record

A proven track record of delivering high-value SoW projects across regulated industries.

Proven technology stack
Proven technology stack

Proven technology stack to track and manage every aspect of SoW delivery.

Dedicated delivery managers

Dedicated delivery managers who ensure seamless project progress from start to finish.

Dedicated delivery managers

Get started

Unlock the full potential of your business with our expert and bespoke solutions. We have yet to meet a recruitment need we can't solve.

Testimonials

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What's on our mind?

Insights and tips on some of your most burning questions

RESOURCE
Train to Deploy Toolkit: Build the Workforce You Actually Need

Train to Deploy Toolkit: Build the Workforce You Actually Need

This comprehensive toolkit is built for HR, L&D, and Talent teams working in the critical infrastructure organisations - energy, nuclear, transport, water and utilities. It walks you through whether Train to Deploy is right for your organisation, and gives you the tools to build a solid internal business case. The hiring challenges you're facing aren't going away - but your solution might already be in reach. Rullion's Train to Deploy approach flips tradditional hire-train-deploy models on their head. We find candidates based on behaviours first, then build the training programme around the technical skills you need. No benches. No off-the-shelf pathways. Just work-ready talent aligned to your culture and long-term goals. Download this toolkit to explore: A simple, diagnostic flowcart that helps you assess workforce gaps and determine if Train to Deploy could be a better solution. A step-by-step view of how the model works: from sourcing to upskilling to long-term retention. What a Train to Deploy solution could look like in your organisation. How to build an internal business case that resonates with stakeholders. Commercial comparisons that show how Train to Deploy stakes up against contingent hiring or bench-based providers. If you're ready to future-proof your workforce while improving social value and cost control, this toolkit is for you. Comple the form below to get your copy of the Train to Deploy Toolkit - your practical guide to hiring differently and building a workforce that works for you.

By Rullion on 20 July 2025

Pride Conversations: Why They Still Matter

Pride Conversations: Why They Still Matter

As a fully remote company, it’s more important than ever to keep learning and developing in ED&I, making sure every voice is heard no matter where we work from. Demi Pilavakis, Senior Business Services Administrator and proud Musketeer, offers a personal reflection on what LGBTQ+ progress looks like from her home in Cyprus. Her honest perspective reminds us why it’s so important to keep the conversation about Pride going, no matter where we are in the world. Reflecting on LGBTQ+ Progress from Cyprus While we continue to celebrate the progress made in the UK, I felt it was important to reflect on the ongoing challenges that many LGBTQ+ people still face, especially from my perspective living in Cyprus, where acceptance and visibility can be very different. Having recently moved to Cyprus, I’ve observed stark cultural differences in many areas of life. Cyprus is more conservative than the UK, influenced by its strong religious foundations, particularly the Orthodox Christian faith. These beliefs shape societal views on sexuality, often leading to challenges for the LGBTQ+ community. Cyprus’s division into the predominantly Turkish Cypriot north and Greek Cypriot south adds complexity. Despite differing religions and languages, both communities share conservative cultural values. This contrast made me start to compare Cyprus’s and the UK’s advancements in LGBTQ+ rights. I am not part of the community, but support all humans and their rights to be authentically themselves in society, if they are not harming others. Small Freedoms, Big Differences In the UK, same-sex couples can live openly, express affection publicly, and access a variety of LGBTQ+ spaces, including bars and clubs for their communities, all protected by law. Although, I have heard in recent years these are closing due to rising costs. These freedoms, though commonplace in the UK, are harder to exercise in Cyprus, especially for locals. Legally, Cyprus protects LGBTQ+ rights, and expatriates I have personally spoken with often feel freer due to fewer familial expectations. However, for Cypriots with traditional families, there’s a strong sense of shame associated with being open about their sexuality. This shame stems not from internal conflict but from the fear of bringing embarrassment to their families. In smaller, close-knit societies like Cyprus, everyone knows everyone, intensifying this pressure. The emphasis on family values and maintaining a certain image can delay individuals from coming out until later in life. Making progress with Pride Although Cyprus is making progress with a Pride parade and increasing visibility, the cultural and religious landscape still poses challenges. For instance, Paphos, with a population of approximately 35,961, has only one gay bar, operational since 1933. In contrast, Sitges, near Barcelona, with 20,000 residents (which increases to 60,000 over summer), boasts 20 gay bars and LGBTQ+-friendly hotels. That is not to say there aren’t gay-friendly establishments on the island, just not so many created specifically for the LGBTQ+ community. Many younger Cypriots returning from studying abroad bring back more open-minded views. Exposure to multicultural environments fosters acceptance, but returning to a smaller, closely monitored community can feel stifling. Some of my LGBTQ+ friends here feel freer in cities like Athens, not because of a vastly different culture but due to the anonymity larger populations offer. In Cyprus, gossip travels quickly, and even distant acquaintances can pose judgment. Keeping Pride Visible All Year In the UK, we might take our freedoms for granted. Perhaps our quicker progress is due to being a more multicultural society, where diverse norms have led to greater acceptance. There will always be bullying and close-minded people in the UK too. Cyprus, though progressing, is doing so at a slower pace, and many still feel compelled to conceal parts of their identity to protect their families from perceived shame. This isn’t about being ashamed of ourselves; it’s about not wanting to bring shame upon our parents. This recurring theme in conversations highlights the strength of family ties but also underscores the work needed to create a truly open and safe environment for all. I reached out to the LGBTQ+ Cypriot Diaspora community to review this piece. Their insights are invaluable. They pointed out that Cyprus banned conversion therapy in 2023 - a move the UK has yet to make. The law also prohibits advertising and penalises guardians who refer minors to such practices. As an EU member, Cyprus repealed British colonial anti-LGBTQ+ laws in 1998. Hope and Activism in Cyprus Activists on the island are making meaningful changes. Notable organisations include: Accept – LGBTI Cyprus: Founded in 2011 in Nicosia, focusing on legal reforms, public campaigns, education, and support. Organisers of the official Cyprus Pride Parade. Kuir Kıbrıs Derneği (Queer Cyprus Association): Established in 2007 in North Nicosia, concentrating on LGBTQIA+ rights, strategic litigation, and community support. Played a role in decriminalising homosexuality in the north in 2014. Queer Collective CY: A grassroots group active since 2020, emphasising queer art, cultural events, and intersectional activism. Prioritises safe, expressive spaces over formal advocacy. Cyprus still has work to do in terms of visible social options for the community and fostering a society that balances its religious heritage with acceptance of all communities. However, change is underway. Initially, I viewed Cyprus as lagging, but I’ve witnessed positive developments in a short time. Why This Matters at Rullion Supporting Pride shouldn’t be limited to one week or month. For me, it’s about staying aware of what freedom, safety and belonging look like for our colleagues, wherever they live and work. In Cyprus, I’m lucky to work alongside others in our Rullion family, including our CEO James Saoulli, who shares a commitment to ED&I and people-first values. These conversations remind me that we must keep showing up, listening, and learning (even when progress can feel slow). Our people power everything we do at Rullion. That’s why we support the Musketeers, share real voices and stories, and stay focused on unlocking potential for everyone, everywhere. Unlock Your Potential with Rullion Supporting diversity, equity, and inclusion goes beyond the workplace, it’s at the heart of how we help candidates find roles where they can truly thrive. Whether you’re starting a new journey or looking for the next opportunity in critical infrastructure, discover how Rullion’s people-first approach can help unlock your full potential. Explore current opportunities and take the next step in your career with us: Jobs at Rullion. Written by Demi Pilavakis, Senior Business Services Administrator and Musketeer at Rullion.

By Demi Pilavakis, Senior Business Services Administrator on 30 June 2025

NEWS
Rullion Shortlisted for APSCo's MSP of the Year Award for E.ON Partnership

Rullion Shortlisted for APSCo's MSP of the Year Award for E.ON Partnership

Rullion has been named a finalist for MSP of the Year at the APSCo OutSource Awards for Excellence 2025, celebrating excellence and innovation in recruitment outsourcing. This shortlisting recognises our standout Managed Service Programme (MSP) partnership with E.ON, one of the UK’s leading energy suppliers. “Being shortlisted for this award is a real testament to the partnership we’ve built with E.ON. It shows how a truly strategic MSP can make a difference, especially the fantastic work that Tracy, Terrie, and Sinéad did to adapt our MSP model to the needs of a fast-changing energy landscape.” - Lindsay Harrison, Chief Customer Officer at Rullion Over the past year, hiring demand across critical infrastructure has reached unprecedented levels. Our work with E.ON is a great example of how to manage a contingent workforce in the energy sector; we’ve delivered measurable results at speed and scale, without compromising on quality or care. An MSP Model Built for Impact Our success is based on a people-first, insight-driven delivery model that puts E.ON’s values and evolving needs at the centre. When it comes to managing a contingent workforce, no two clients are the same – and our E.ON solution is a high-touch, fully embedded partnership that delivers on compliance, cost control, agility and cultural fit. Rather than relying heavily on second-tier suppliers, we’ve implemented a direct fulfilment model that gives E.ON greater control over quality, consistency and cost. Through this, we’ve achieved 100% direct hires. a 2:1 CV-to-interview ratio, reduced time-to-hire by 15%, and improved interview-to-offer conversion by 25%. It’s a delivery model built for today’s critical infrastructure needs and ready to scale. A Hiring Strategy That Delivers Lasting Results Across Rullion, we use a behaviour-first hiring strategy. This means we don’t rely solely on experience. We assess candidates based on their potential and alignment with E.ON’s values and culture. This approach has supported smoother onboarding, reduced attrition, and improved conversion from contingent to permanent roles. In fact, 11% of workers placed via Rullion at E.ON converted to permanent roles, with over 85% retention across the MSP. Engagement has also increased, driven by ongoing development opportunities, wellbeing support, and a personalised, people-first experience. Outcomes That Speak Volumes Our bespoke Client Value Framework tracks five key pillars: cost savings, compliance, operational excellence, innovation, and social value. This is how we measure what matters. Here’s how that translates at E.ON: 99% fill rate across the MSP (92% at time of submission): critical roles are filled with consistency and speed, keeping operations moving without disruption. 100% satisfaction in post-hire surveys: every worker placed through our MSP reports feeling supported and set up for success from day one. 100% timesheet accuracy: contractors are paid accurately and on time – building trust, loyalty, and a positive experience throughout the assignment. +60 Net Promotor Score (NPS) from hiring managers: our delivery quality, responsiveness, and embedded team approach are consistently rated as ‘Excellent’ by our clients. 25% improvement in interview-to-offer ratio: we’re enabling faster decisions, stronger shortlists, and more efficient hiring cycles. Over 85% retention across placements: we place the right people, who stay – reducing rehire costs, protecting institutional knowledge, and supporting business continuity. 99% onboarding compliance: our rigorous onboarding standards ensure our clients remain protected and each new starter meets strict regulatory and process requirements. The 1% variance was due to delayed candidate documentation, not process gaps. These metrics don’t just sit in reports; we use this data to drive continuous improvement – from simplifying onboarding routes to improving IT access and escalation processes. These findings are then reviewed monthly at leadership level and implemented into quarterly business reviews to ensure accountability and momentum. While our MSP is led through direct fulfilment, we hold our niche supply partners we do work with to the same high standards. We measure their performance with quarterly scorecards and ensure they are aligned to our values. All of our suppliers are to adhere to our Supplier Code of Conduct, and we provide training on inclusive recruitment, host performance clinics, and share best practices to help partners meet standards and grow with us. A Managed Service Provider for the Future Our MSP at E.ON is a standout example of what we do best: high-performance hiring with a human touch, scalable solutions that evolve with business needs, and a shared commitment to inclusion and innovation. “Rullion is more than a recruitment partner – they are an extension of our team… They’re friendly, enthusiastic, and always translating insight into what really matters for E.ON.” - E.ON Stakeholder We’re proud to help critical infrastructure organisations like E.ON through strategic MSP and contingent workforce solutions. If you’re looking for a workforce solutions provider that solves problems today and builds stronger, more inclusive talent strategies for tomorrow, explore our MSP solution or book a discovery call today. Let’s help you get work done.

By Rullion on 26 June 2025

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