Retail

Retail

Retail is the largest employer in the UK’s private sector, with nearly 5 million people working across retail and wholesale. The industry is undergoing a profound transformation, with changing consumer habits, the rise of digital shopping, and an evolving workforce landscape. Today’s retailers face new challenges and opportunities as they navigate this fast-paced environment. Meeting these demands requires a flexible, skilled workforce and a strategic approach to talent management that allows retailers to adapt and thrive. Our workforce solutions help you build teams skilled in customer service, digital transformation, and resilient supply chains, positioning you to excel in today’s competitive market.

Challenges we can help you with

1Adapting to Digital and E-commerce Expansion
As shoppers move online, there’s an increased demand for digital and e-commerce skills. Retailers need talent who can enhance the online shopping experience, drive digital engagement, and manage data effectively.
2Balancing Cost Efficiency with Customer Satisfaction
Retailers are under pressure to reduce costs while maintaining high levels of customer satisfaction. Finding talent with expertise in cost-efficient operations, from supply chain management to in-store experience, is essential.
3Responding to Seasonal and Fluctuating Workforce Demands
Retail often sees fluctuating demand, especially around peak seasons. Companies need a flexible workforce that can scale up for busy periods and adjust to quieter times, ensuring they have the right people in place to meet customer needs.
4Building a Resilient Supply Chain Workforce
Supply chains are the backbone of retail, and maintaining resilience is key. Retailers need skilled workers in logistics and supply chain roles to ensure smooth operations and quick responses to disruptions.
5Meeting Health, Safety, and Compliance Standards
With health and safety now a top priority, especially in food and grocery retail, companies need a workforce that understands and adheres to stringent safety and regulatory standards.
6Reducing Time to Hire for Hard-to-Fill Roles
Key roles in digital, logistics, and in-store management are challenging to fill, yet essential for smooth operations. Minimising time to hire for these roles is critical to keeping pace with the retail sector’s fast-moving environment.
7Upskilling for the New Age of Retail
As retail increasingly relies on digital tools, from POS systems to data analytics, upskilling the workforce in tech skills is essential for future-ready operations.
8Building a Diverse and Inclusive Workforce
Diversity and inclusion are crucial for connecting with your customers and driving innovation. We help you source talent from underrepresented groups and support diversity initiatives that align with your brand values, strengthening customer relationships and building trust.
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Why Choose us?

Here’s why we’re the trusted partner for workforce solutions in the retail sector:

Extensive Experience in Retail Workforce Solutions
Extensive Experience in Retail Workforce Solutions
With years of experience in retail talent management, we understand the unique demands of the industry and have a proven track record in supporting retailers to build agile, skilled teams who are skilled in lean operations and process optimization to meet budget constraints while enhancing customer experience.
More Than Recruitment – We Get Work Done
More Than Recruitment – We Get Work Done
We offer a full suite of workforce solutions beyond recruitment, including talent sourcing, training, and project-based support to ensure your operations run smoothly and efficiently.
Proven Track Record in Retail
Proven Track Record in Retail
Our clients trust us to deliver essential roles, reduce time to hire, and improve retention. Our award-winning work has been recognised by industry leaders, including APSCo, TIARA, NORAs, and Recruiter.
High Client Satisfaction
High Client Satisfaction
With an NPS score of 63 - well above the industry average - our clients consistently value our commitment to delivering tailored, high-quality workforce solutions.
Customised Solutions to Fit Your Business Needs
Customised Solutions to Fit Your Business Needs
We work as an extension of your team, developing bespoke workforce solutions that align with your goals, whether you need seasonal staffing, digital expertise, or in-store support.
Committed to Sustainability and Diversity
Committed to Sustainability and Diversity
We integrate sustainability, diversity, and ethical hiring practices into everything we do. Our workforce solutions support your ESG targets and contribute to a greener, more inclusive future in retail.

Who we work with

Testimonials

What our customers say about us

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What's on your mind?

Insights and tips on some of your most burning questions

NEWS
Rullion strengthens ties across East Anglia with Ipswich office and Chamber membership

Rullion strengthens ties across East Anglia with Ipswich office and Chamber membership

Our involvement across East Anglia continues to grow. With investment and growth accelerating across the East of England, the opening of a new Ipswich office and our Suffolk Chamber of Commerce membership position us to play a more active role in supporting the region. Both milestones reflect our long-standing commitment to supporting local business growth and connecting people to meaningful work across the region. Located at 70–72 The Havens, Ransomes Europark, Ipswich, the new office is ideally positioned to serve clients and candidates across Suffolk and beyond. The site offers excellent access to the A14 and A12, with strong road and rail links to the Port of Felixstowe, East Anglia, and the Midlands – placing Rullion at the heart of one of the UK’s most active industrial and infrastructure hubs. Working together for a thriving East of England The East of England continues to see major investment in energy and infrastructure, including projects such as Sizewell C, which will create thousands of skilled jobs and strengthen the regional supply chain. Our Ipswich team is already helping local employers prepare for this demand by connecting them with skilled professionals and supporting workforce development initiatives. “Strengthening our ties across East Anglia has been a strategic objective this year. Our Ipswich office builds on years of partnership across the region and we’re proud to be part of the Suffolk Chamber of Commerce at such a pivotal time for the region. Sizewell C represents a huge opportunity – not only for the clean energy transition but for local people to develop skills and build lasting careers. By working collaboratively, we can help ensure Suffolk’s communities share in that success.” ~ John Armstrong, Build, Mechanical & Engineering Sector, Director Supporting clean energy and workforce growth Our recruitment teams are already helping businesses prepare for the skills demand created by Sizewell C. Through this partnership, we hope to contribute to Suffolk’s clean energy future and connect more people with the opportunities that come from investment in local infrastructure. Collaboration sits at the heart of Rullion’s approach. By joining the Suffolk Chamber of Commerce and establishing a stronger physical presence in Ipswich, we’re continuing to invest in the people, skills, and industries that will shape the region’s future. Together, we can help more people get work - and get work done.

By Rullion on 02 December 2025

A Guide to Careers in the Rail Industry

A Guide to Careers in the Rail Industry

If you’re thinking about a new career direction or wondering where your engineering or technical skills could take you, the rail industry is well worth a closer look. It’s one of the UK’s most stable sectors, it’s growing, and it’s going through one of the biggest modernisation periods in its history. Which makes it an ideal time to explore careers in the railway industry and wider rail sector. Is the rail industry a good career path? Yes. UK rail infrastructure quietly powers everything else in the UK. People rely on it. Businesses rely on it. And with investment flowing in from every direction, the demand for talent is only getting stronger. Why choose a career in rail? In 2025, the rail industry is in the middle of a major period of change. Large parts of the network are being upgraded, with old infrastructure being modernised and there’s a strong push towards a greener, more efficient rail system. That means a steady flow of railway career opportunities across engineering, operations, sustainability, project delivery, asset management, and more. And while some flagship programmes, like HS2, have been re-phased, the wider industry continues to move forward. Projects like Northern Powerhouse Rail, East West Rail, and Network Rail’s ongoing renewals and upgrades are still progressing at pace, creating sustained demand for skilled engineers, technicians, and project specialists. For anyone looking for job security and progression, careers in the rail industry offer both. What types of jobs are available in the UK rail industry? If you want a sector where you can actually grow, rail is a strong pick. One of the best things about rail is how broad it is. People often start in hands-on careers in the railway industry, maintenance, track, signalling, and operations and move into senior technical, project, or managerial roles over time. You’ll find roles in: Engineering and infrastructure: civil, mechanical, electrical, systems, signalling Operations: drivers, signallers, controllers, planners Maintenance: track operatives, technicians, asset inspectors Project delivery: project managers, planners, site supervisors Support and digital: procurement, IT, data, cyber, commercial roles What is the salary for railway jobs? Careers in the rail industry are generally well paid, and salaries often rise quickly with experience. Here’s a few common examples: Track/Maintenance Operatives: £28k–£38k Signalling Technicians: £35k–£50k Project Engineers: £40k–£55k Civil/Track Engineers: £45k–£65k Train Drivers: £55k–£70k Project Managers (Infrastructure): £55k–£75k (Sources: Network Rail, Glassdoor, and Prospects.ac.uk) What qualifications or skills do you need for a career in rail? The rail sector values both formal qualifications and on-the-job learning. Common routes include: NVQs or Level 3 qualifications in engineering, construction, or electrical work Apprenticeships with Network Rail, Transport for London, or major contractors Degrees in civil, mechanical, or electrical engineering for professional roles Sentinel training and safety certifications for operational work Deep dive into 'What is Sentinel and why do you need it?'. Just as important are the interpersonal and behavioural attributes that keep teams effective and safe: Strong communication and teamwork Problem-solving under pressure Attention to detail and adherence to safety protocols Adaptability, especially with new digital technologies How to get a job in the rail industry There isn’t one “right” way to start careers in the railway industry. A lot of people join through: Apprenticeships Graduate schemes Trainee technician routes Direct entry with trade experience (electrical, construction, mechanical) Via specialist transport recruitment agencies Working with a specialist agency can be especially helpful because you’ll get guidance on background checks, Sentinel training, and access to roles that aren’t always advertised publicly. Switching tracks into the rail industry Maybe you’re coming from construction, defence, automotive, energy, manufacturing, or even something completely different. Rail loves transferable skills. If you’ve got the foundations, organisations will often train you in the rail-specific parts. This is exactly how programmes like Train to Deploy work, taking experienced professionals, reskilling or upskilling them, and deploying them onto major rail projects. What background checks are needed for rail jobs? Because rail is a safety-critical environment, you’ll go through a few essential checks before you start working: Right-to-work and ID verification Reference/employment history checks Medical assessments Drug & alcohol screening DBS checks Sentinel competency verification if you’re working trackside Many employers use specialist background screening partners to speed things up and keep everything compliant. If you end up working with a rail & transport recruitment partner who understands the sector, they’ll usually guide you through the checks and help you get everything sorted without the stress. The future of railways There’s a very real buzz around the future of railways. As the rail network modernises, we’ll see more digital tools, better connectivity and a stronger focus on sustainability. All of which are creating new opportunities across engineering, operations and project delivery. The next decade is going to bring: Digital signalling and smarter control systems Greater automation Data-led maintenance More electrification and sustainability-focused projects Increased focus on diversity, accessibility and new talent pipelines All of this means long-term opportunity. If you want a career that lets you be part of something evolving and genuinely shaping the UK’s future, the rail industry is a brilliant place to be.

By Rullion on 20 November 2025

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