Service Engineer

Job title: Service Engineer
Job Type: Permanent
Start date: ASAP
Salary Range: Depending on experience
Benefits Package: Package available
Location: Heysham, Lancashire
Full Site Based/Hybrid/Remote Working: Fully site based
Hours of work: Up to 40 hours per week

Role information:
- Our client has been a leader in advanced system integration for decades; optimising efficiency & delivering performance on a massive scale. But with continuous innovation at the heart of their business
- The ideal candidate will be involved in the preparation and carrying out of servicing, maintenance, testing and fault diagnosis of VFC systems in accordance with customer requirements and applicable procedures.

Qualifications/Experience Required:
- 3-5-year experience as a service technician/engineer, within power electronics, UPS, VFC, or similar technical field
- HND / HNC or equivalent in Electronic Engineering.
- Confident individual who must be able to communicate to customers and staff of all seniority.
- Astute problem solver with an organised approach to tasks, and good time management skills
- Service minded and proactive thinking.
- Time and cost target focused General Skills.
- Effective communication skills, both written and verbal.
- Analytical and troubleshooting skills are required - the ability to identify, research and resolve issues is important
- Experience of Health and Safety and Quality Systems.
- Carry out servicing and maintenance on all systems and equipment delivered.
- Carry out live working procedures.
- Complete service reports, other current forms, and obligations according to applicable procedure.
- Provide 24/7 technical support and emergency service on rotation basis.
- Answer the technical support phone/mailbox during assigned schedule, responds to customers issues over the phone and troubleshoots and/or research technical issues through to resolution. Escalates critical issues or technical issues according to applicable procedures when unable to resolve.
- Provide on-site technical support on VFC equipment.

UK National Security Vetting Status - Due to the nature of the role all applicants must be British Nationals and have the ability to gain Security Clearance

Interested in this position? please click "apply now"

We try to respond to all applicants, but sometimes this is not possible due to high volumes of applications; if you have not heard from us within 14 days, regrettably it means you have been unsuccessful on this occasion.

Company information:

This Permanent vacancy is being advertised by Rullion Ltd

Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands, to SMEs and start-ups. As a family-owned business, Rullion's approach is credible and honest, focused on building long-lasting relationships with both clients and candidates.

Rullion is a forward-thinking recruitment company that specialises in providing a wide range of talent consultancy services to a diverse client base; from small start-ups to large household names.

We celebrate and support diversity and are committed to ensuring equal opportunities for both employees and applicants.