Support Assistant - IT/Software
- Preston, Lancashire
- Ā£32 - Ā£33 per hour
Support Assistant - IT/Software
š Preston, Lancashire
š° Ā£24-Ā£25 per hour PAYE or Umbrella rate Ā£32-Ā£33
š Contract (Inside IR35)
12 Month Rolling Contract | Site based role Mon-Fri (8am-4pm)
We are currently recruiting on behalf of a key client for a Support Assistant to join the Application Support team, supporting a key nuclear manufacturing facility.
The Role
You'll be part of a dynamic support team, providing day-to-day assistance to plant operators across the manufacturing process. This is a hands-on role where you'll be resolving system issues, supporting users, and working closely with software developers and operational teams.
Key responsibilities include:
- Managing and resolving multiple support queries from plant operators
- Identifying and troubleshooting data issues within control systems
- Reporting root causes of problems to software development teams
- Supporting end-users in the effective use of applications
- Working collaboratively with personnel across all levels of the site
Technical Requirements
- Experience with Oracle Database / SQL
- Strong Excel skills
- Ability to read source code (e.g. PL/SQL, C) - desirable
About You
- Excellent communication and interpersonal skills
- Well organised and able to follow defined processes
- Reliable, with strong attention to detail and attendance
- Happy to undergo BPSS security clearance prior to starting
Experience & Qualifications
- Degree or higher qualification in a software-related discipline
- Interest in software systems within a manufacturing or industrial environment
- Willingness to learn and develop within a technical support role
- Why Apply?
- Great entry point into a highly regulated nuclear environment
- Opportunity to develop technical and operational experience
- Work with experienced engineers and control systems teams
Interested in this position? please click "apply now"
We try to respond to all applicants, but sometimes this is not possible due to high volumes of applications; if you have not heard from us within 14 days, regrettably it means you have been unsuccessful on this occasion.
Company information:
This contract is being advertised by Rullion Ltd.
Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands, to SMEs and start-ups. As a family-owned business, Rullion's approach is credible and honest, focused on building long-lasting relationships with both clients and candidates.
We celebrate and support diversity and are committed to ensuring equal opportunities for both employees and applicants.
Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
