Credit Controller Admin

Role Overview:

This is a supportive administrative role within the Credit Control team, ideal for someone who enjoys structured tasks, service-oriented communication, and working in a collaborative environment. You will assist Credit Controllers by handling administrative duties and making service-related outbound calls to clients.

Key Responsibilities:

• Provide administrative support to the Credit Control team
• Make outbound service calls to follow up on queries and gather information
• Log and update customer account information accurately
• Assist in resolving basic account queries and escalating complex issues
• Maintain accurate records and documentation
• Support the team in achieving collection targets through non-collection tasks

Skills and Experience:

• Previous experience in an administrative or customer service role
• Comfortable making outbound service calls (non-sales)
• Strong attention to detail and organizational skills
• Good communication and interpersonal abilities
• Basic understanding of credit control processes is a plus

Preferred Attributes:

• Proactive and enthusiastic
• Comfortable with phone-based communication
• Team-oriented and supportive mindset

Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.