Rullion Shortlisted for TIARA 2025 for MSP Client Service

NEWSBy Rullion on 08 August 2025

Rullion has been shortlisted for the Client Service Award at the TIARA Talent Solutions Awards 2025, recognising the consistent quality of our MSP client service delivery across our portfolio of critical infrastructure clients. With a 90% client retention rate, multiple contract renewals, and an industry-leading Net Promoter Score (NPS) of 93, we’re proud to build lasting partnerships that dependably deliver value and results.

The shortlisting also highlights our values-led, results-driven MSP with E.ON, one of the UK’s leading energy suppliers. Over more than a decade of collaboration, we’ve gone beyond service delivery to become a trusted strategic partner, helping E.ON respond to shifting workforce demands, skills shortages, and regulatory change with innovative, people-first solutions.

Helping E.ON Scale Under Pressure

At the start of 2024, E.ON was under pressure to hire quickly. Major infrastructure projects were ramping up, and the available talent pool was shrinking, especially for their hard-to-fill technical roles. We’d already built a strong foundation through our MSP, but this new challenge needed a step change. So, we moved fast to deliver a more agile MSP client service model without compromising on quality or compliance required for the energy sector.

We delivered a client-first, values-led approach through a fully embedded team structure. Tracy Hands (Client Services Director), Sinéad Scott (Client Services Manager), and the rest of our incredible E.ON account team were on hand to provide a seamless, proactive experience for E.ON’s hiring managers.

Across this new phase, we:

Embedded new AI-driven sourcing tools
Introduced a Train to Deploy pipeline to tackle emerging skills gaps
Maintained 100% onboarding accuracy
Reduced time-to-hire by 15%
Improved interview-to-offer success by 25%
Achieved an NPS of +60 from hiring managers

“Rullion have been a trusted MSP partner to E.ON for over a decade. Their team consistently delivers exceptional service, going above and beyond to adapt to our evolving needs. Their commitment to diversity, innovation and doing the right thing sets them apart from other providers.”

– E.ON Talent Acquisition Lead

Empowering Our People to Empower Our Clients

Behind every successful client experience is a team that knows the business inside out. At Rullion, we make sure our people are supported, upskilled, and empowered to make a real impact (not just fill roles).

We invest in our people through:

Modular training in DE&I, compliance, supply chain, and analytics
Career progression pathways
An inclusive, knowledge-sharing culture

Many of our consultants have been with us for over six years, bringing consistency, deep insight, and trusted MSP client service to organisations like E.ON. It’s a reflection of one of our guiding principles: Happy People, Happy Customers. With an employee engagement score of 91% and internal retention in the high 80s, we know that when our team feels supported and confident, our clients feel it too.

“Working on the Rullion-E.ON MSP account is incredibly rewarding. We’re empowered to make decisions, improve processes, and build real relationships with the client.”

– Senior MSP Consultant, Rullion

A Client Experience Designed for Impact

Over the course of our partnership with E.ON, we’ve delivered consistently; more importantly, we’ve adapted. Together, we’ve improved fulfilment, sped up hiring, and brought new, diverse talent into the business through a more inclusive supply chain.

Our partnership has led to:

100% fulfilment across core roles
40% reduction in average time-to-hire
97% client satisfaction score
12% increase in contractor retention year-on-year

Client Service With Purpose

At Rullion, we believe workforce partnerships are a vehicle for positive change. Through our E.ON MSP client service, we’ve supported career pathways for under-represented groups and engaged over 10 specialist diverse suppliers to align hiring strategies to sustainability and social value goals.

Our team regularly runs employability sessions to support job seekers and helps to shape equitable hiring practices during the cost-of-living crisis. It's this people-first mindset that shapes how we work.

Workforce Solutions Provider for Critical Infrastructure Organisations

As a business, our aim is to do more than just help organisations hire. We want to help organisations grow equitably and sustainably. This TIARA shortlisting reflects the kind of client relationships we aim to build: long-term, collaborative, and rooted in shared purpose. We’re here to solve those complex hiring problems, drive innovation, and help our clients succeed today and into the future.

Want to learn more about our workforce solutions?

Explore how Rullion can help you get work done through better workforce strategies.

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CASE STUDY

Delivering a Compliant Workforce for a Data Centre Project in the Netherlands

A UK-based temporary electrical specialist supporting hyperscale infrastructure projects across Europe secured a very high profile data centre development project in Groningen, Netherlands. Data centre projects of this scale depend on skilled electrical contractors who can mobilise quickly while meeting strict compliance requirements. Something that increasingly requires specialist tech workforce solutions. However, when new labour legislation came into force in the Netherlands in January 2025, many labour supply models used across European construction stopped working overnight. For a tier 1 contractor delivering electrical works on a hyperscale data centre development project in Groningen, this created an immediate challenge: maintaining a reliable supply of skilled electrical contractors while remaining fully compliant with Dutch employment law. Workforce challenges on the data centre project The legislative changes meant that many labour supply arrangements commonly used across European construction were no longer compliant under Dutch law. Workers on site were now required to be paid through Dutch PAYE employment structures, leaving several previously viable labour models no longer workable. Reduced labour supply With fewer suppliers able to operate under the new legislation, the available pool of electricians capable of supporting the project was significantly reduced. This created immediate pressure on the contractor’s ability to maintain workforce continuity on site. Demand spikes for experienced data centre electricians Data centre construction environments require electricians who are familiar with complex electrical infrastructure and strict installation standards. Workers without this experience often require additional onboarding and supervision, which would have slowed project timelines. The Tier 1 contractor required electricians who could seamlessly integrate into an active site environment, and do so quickly. Location complicating workforce mobilisation Groningen is a major university city where short-term accommodation is limited. Not being able to secure suitable housing for incoming workers would have meant electricians couldn’t mobilise as quickly or remain close to the site. Building a compliant workforce solution To maintain workforce continuity and remain compliant with Dutch legislation, the project team required a different labour delivery approach. It combined compliant employment structures with targeted technical recruitment and workforce mobilisation support. Establishing a compliant PAYE structure A Netherlands-based payroll partner and Employer of Record (EoR) structure was introduced, allowing workers to be employed under Dutch PAYE legislation while supporting the contractor’s operational and commercial requirements. This ensured all electricians deployed to the project were engaged through fully compliant employment arrangements. Targeted recruitment of experienced electrical contractors Recruitment focused specifically on electricians and electrical mates with experience working on large-scale electrical infrastructure projects, including data centres and mission-critical environments. This approach ensured workers arriving on site were already familiar with the installation standards and safety procedures, as well as the pace of work typical of hyperscale data centre construction. Supporting workforce mobilisation Accommodation was secured locally to ensure incoming workers could mobilise quickly and remain within close proximity to the site. This removed a key logistical barrier and allowed electricians to deploy without delays linked to housing availability in Groningen. Maintaining workforce continuity on site To support long-term project delivery, a rotating workforce structure was introduced. This allowed electricians to move on and off rotation while maintaining a consistent workforce presence on the project. Labour supply therefore remained stable throughout the build schedule. Workforce delivery outcomes Skilled electricians deployed to the project from July 2025 A rotating workforce of 4–6 electricians consistently supporting the site Full compliance with Dutch PAYE legislation Accommodation secured locally to support workforce mobilisation Workforce continuity maintained despite supply chain disruption The project remains active and is expected to continue through July 2026 Workforce solutions for complex infrastructure projects Rullion’s tech workforce solutions are designed to help organisations deploy skilled technical talent while maintaining compliance with local employment and safety requirements. By combining specialist recruitment with compliant employment structures and mobilisation support, we help ensure critical projects can maintain workforce continuity from early construction through to completion. If you're planning a large-scale infrastructure project and would like to explore how a compliant workforce model could support delivery, book a discovery call with our team.

By Rullion on 13 March 2026

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Rullion strengthens fusion presence with Culham Campus office

Rullion has relocated its Fusion team to a new office at Culham Campus, strengthening its presence at the centre of the UK’s fusion community. The team has long supported organisations based at Culham, but establishing a new home on campus marks a deeper commitment to the fusion sector. As the site continues to grow as a hub for fusion research, technology development, and commercial collaboration, being embedded within that environment enables closer working relationships across the wider fusion ecosystem, including organisations such as the UK Atomic Energy Authority (UKAEA). John Shepherd, Client Services Director, shared his perspective on strengthening Rullion’s presence at the heart of the fusion sector: “Culham Campus sits at the centre of the UK’s fusion community. Having our team based here reflects how important it is to work alongside the organisations driving this technology forward. Fusion represents a major opportunity for the future of energy, and delivering it will depend on building a workforce with highly specialised skills. Our role is to support that growth by connecting organisations with the talent they need, both in the UK and internationally.” Rullion is a proud member of the Fusion Skills Council and continues to play an active role in addressing the workforce demands facing the sector. As fusion moves from research into increasingly complex engineering and commercial programmes, access to specialist capability is becoming more significant. The team supports both contingent hiring and permanent hiring across highly technical disciplines, including: Plasma Physicists Tritium Fuel Cycle Engineers Cryogenics Consultants Tokamak specialists Robotics Engineers Alongside this, Rullion has expanded its international recruitment capability, supporting global mobility and bringing expertise to the UK where it is needed. This enables fusion organisations to access talent from established scientific and engineering markets including: Australia France Italy Switzerland By basing the team at Culham Campus, Rullion is reinforcing its position as a leading recruitment partner within the fusion sector and strengthening the relationships that will shape the next phase of fusion energy development.

By Rullion on 04 March 2026

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Rullion Named in the UK’s Top 20 Largest Staffing Firms by SIA

Rullion has been named by Staffing Industry Analysts (SIA) as one of the 20 largest staffing firms in the UK, recognising the scale of our role as a leading recruitment and workforce solutions provider nationwide and across Europe. The annual ranking places Rullion alongside the country’s leading providers supporting organisations with complex hiring and workforce challenges. Across critical infrastructure sectors including energy, nuclear, rail, and utilities, Rullion works in partnership with organisations to build and manage skilled project teams and wider workforce programmes that support long-term delivery. This can range from scaling engineering capability for major capital projects to overseeing managed service models that bring structure and consistency to high-volume hiring. Rullion’s services span permanent recruitment, temporary recruitment, and managed workforce solutions, including MSP and RPO models that support organisations through periods of transformation and long-term infrastructure investment. By combining sector expertise with flexible workforce delivery, Rullion helps clients improve workforce planning and strengthen access to scarce skills, all while maintaining continuity across complex national programmes. “This recognition reflects the work our teams do every day alongside our customers delivering critical infrastructure across the UK and Europe. The challenges our clients face require deep sector understanding and workforce solutions that adapt as projects evolve. Being named among the UK’s largest staffing firms is a result of the strong partnerships we’ve built and the practical, high-quality recruitment support we continue to deliver.” – Lindsay Harrison, Chief Customer Officer The SIA ranking provides independent recognition of Rullion’s continued growth as a workforce solutions provider supporting organisations responsible for some of the UK’s most important infrastructure programmes.

By Rullion on 26 February 2026