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White Paper: Women in Construction - it's just good business

The stereotype of the construction industry has never been a particularly inclusive one. That is definitely changing as an increasing number of companies wake up to the benefits of employing women in construction beyond traditional office roles. This article investigates that trend.

White Paper: Most demanded Call Centre skills

The call centre industry is booming. From humble UK origins in the 50s to the vast multi-level offices that operate today, call centers deliver a vital service to a whole range of industries. This article investigates how the call centre industry has changed with the availability and advancements.