Recruitment Team Leader - EDF

About Rullion

Here at Rullion, we are redefining the landscape of STEM recruitment, is a company deeply rooted in innovation and a commitment to finding exceptional talent. With a 45-year legacy in the UK, our approach is built on a foundation of happy, motivated people, driving us to create lasting partnerships and deliver unparalleled service in the recruitment sector.

Summary of the Role

This exciting role, managing a team of 3 recruitment coordinators, will be remote with some travel to EDF sites nationwide, for example EDF Sizewell C in Suffolk and EDF Hinkley Point C, Somerset.

You’ll take responsibility for the day-to-day resourcing activity of the team. You will also carry out 1-2-1s with the team and support their career development. Overall, the team is responsible for providing an efficient recruitment service to our key account clients within our Managed Solutions division and you’ll be key to achieving this.

What You'll Do;

• Lead on the day-to-day operations of the team, guiding them to deliver exceptional performance.
• Collaborate with the Client Services Manager to enhance the existing service to client accounts, through bespoke and innovative resourcing exercises.
• Ensure we meet and exceed the KPIs, SLAs and compliance standards of the accounts.
• Coach and develop the team to ensure consistent delivery of best practice.
• Strive to deliver services that delight the customer every time and be dedicated to client satisfaction.
• Foster a culture of learning within your team, continuously expanding their recruitment and onboarding expertise.
• Support the operational relationship within our existing account teams, strengthening our client relationships.

What you bring to the role;

• A background in recruitment, with an understanding of the recruitment process and relevant compliance and legislation.
• Strong customer relationship management experience.
• A great aptitude for IT, including strong MS Office skills (particularly Word and Excel).
• Good with both numbers and words and can convey ideas articulately.

What you're good at;

• Communicating confidently and clearly, so you’re able to engage with people at all levels inside and outside the business.
• Building and maintaining strong relationships with clients, stakeholders, and team members. Developing trust, empathy, and rapport.
• Someone who can keep things organised and can easily handle multiple things at once.
• Managing your time efficiently and effectively and can prioritise work as needed.
• Problem solving, identifying areas for improvement, and implementing innovative solutions.
• Committed to delivering customer satisfaction.
• Achieving results and able to motivate a team to succeed.
• Leading and mentoring a team, providing guidance and support to allow them to succeed.
• Customer-focussed. You are passionate about providing an outstanding service.