People don’t always agree on progress – and nobody likes investing in the unknown. Business analysis is the science of asking the right questions before embarking on big, expensive changes. Are the systems we have today fit for purpose? Should we add to or upgrade them? How will replacing legacy solutions impact our day-to-day operations?
Business and Process Analysts also deal in answers. Through pre-project process maturity workshops with execs and end users, they assess the way things are (the as-is) and build business blueprints for the future (the to-be). They then identify quick wins during implementation, and make sure key benefits will be realised at the time of delivery, based on a target operating model.
When it comes to adopting new technologies or making the most of existing ones, Business Analysts might present a business case that earns a green light from the board, or make recommendations for an alternative.
As trusted advisors, Certified Business Analysts influence the future of the companies they work for. So our clients and candidates choose carefully, looking for cultural fit and the chance for continuous improvement over time.