Location: Nottingham, Mansfield, Hinckley, Derby, Ashbourne, Chesterfield, Leicester, East Midlands, United Kingdom, Newark
Job DescriptionService Manager required for a client based in Nottingham.
You will be familiar with leading reviews of IT Service Management Operational processes; working with all parties involved in a multi-sourced supplier model to drive support activities throughout
The project scope for this role will cover - Incident Management, Problem Management, Change Management & Knowledge Management
The Service Manager needs to be able to assess current working practices looking at Process (end2end), People (behaviours\culture\collaboration), Products (underpinning tooling) & Partnerships (working relationships between all parties involved) to identify and recommend improvements in line with programme needs, while looking at the longer term strategic items for the business.
We celebrate and support diversity and are committed to ensuring equal opportunities for both employees and applicants.