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Location: North West England, Manchester, United Kingdom

Customer Sales Advisor - Full Time

North West England, Manchester, United Kingdom
£16,000 - £24,000

Job Description

Our award-winning team is based in one of Manchester's newest landmark buildings, 101 Embankment, next to the Cathedral. In the heart of the city, within easy walking distance of all public transport links, you'll enjoy our unique customer-centric environment.

As a Customer Sales Advisor at Swinton Group, you'll be responsible for meeting the insurance needs of our customers, finding them the right insurance product, whether they are a new customer or renewing an existing policy. The ability to sell our products through providing exceptional customer experience, as well as building customer loyalty and confidence, will be key to your success. As part of our high-flying sales team, you will receive full training and support, with the opportunity to grow and develop your skills and sales experience, all while working in a fun, fulfilling customer-centric team.

About you

  • Experience of working in a target driven sales environment and being managed against business KPIs and objectives

  • A passion for providing great customer experience

  • A good listener with the ability to effectively communicate

  • Intermediate literacy and numerical skills

  • IT/Computer Literate

  • An enthusiastic outgoing personality

  • Resilient with a positive approach

  • High levels of attention to detail

  • Comfortable operating in a fast-paced changing environment

  • A multi-tasker with a flexible "can do" attitude

  • Take accountability for continuing professional development


  • We'd love to get to know you if you have experience of working within a Contact Centre, and/or Insurance, however if you have a strong background in sales, we'd like to chat too!

    What you get in return

  • 25 days' holiday, going up to 26 after one year's service (excluding bank holidays) - with the option to buy or sell 5 days leave.

  • We also offer a role-associated bonus based on your personal contribution and the overall company performance, plus competitive OTE.

  • Contributory pension scheme, to help you plan for the future.

  • Life Assurance, so you can put your family first.

  • Our Cycle to Work Scheme contributes to the health of many and our Childcare vouchers help you look after the next generation.

  • Our Metrolink discount will make your journey to work easy (and greener)!

  • City Centre parking discounts

  • Health and dental plans

  • 02 Mobile contract discounts

  • Lowered Gym membership

  • Staff, friends and family discounts including everything from cinema tickets to supermarket vouchers


  • As a Financial Services organisation, we comply with and support the requirements set by our Regulator, the Financial Conduct Authority (FCA), which are designed to protect our customers.

    This means if your application is successful, you'll need to satisfy some important background checks before you can start working with us. These will include a full credit enquiry, a criminal record check, residency and right to work checks.



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    We celebrate and support diversity and are committed to ensuring equal opportunities for both employees and applicants.

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