Operational Support

Job Description

Operational Support
Llandudno Junction
Monday - Friday
Welcome to SP Energy Networks - SP Energy Networks
I am currently recruiting for an Electrical Networking company that delivers electricity to homes and business in Central and Southern Scotland, Merseyside, Cheshire, North Wales and North Shropshire. No matter who you pay your bill to, they are the people to contact for all enquiries relating to the electricity network.
Overview
The key purpose of this role is to provide Support the administration of the network maintenance programme in SAP.Liaise with customers as part of our customer contact / general enquiries process. Monitor the district's process compliance for customer contacts, to ensure guaranteed standards are met.
Main Duties & Responsibilities
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Provide administration and management support within all areas of the business
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Manage all correspondence and communication within the business
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Ensure that all customer contacts are dealt with in accordance with relevant processes
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Production and delivery of reports and management information within agreed timescales
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Liaison with external service partners and other business areas
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Contribute as an effective team member of the Operations department
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Ensure quality standards are maintained in all activities performed.
Education, Experience and Skill Required
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Planning and Organising skills
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Excellent communication skills
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Significant all round administrative experience
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Able to operate at all levels of the business
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Working knowledge of Business IT systems
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Working knowledge of Energy Networks policies, procedures and working practices would be desirable.
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Developed negotiation, communication and people management skills.
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Developed Customer Service skills
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Familiarity with MS suite of systems
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Excellent knowledge and use of Excel
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Working knowledge of PowerPoint
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Working knowledge of Microsoft Word
If you feel this is the role for you then apply today for immediate consideration!
Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands, to SMEs and start-ups. As a family-owned business, Rullion's approach is credible and honest, focused on building long-lasting relationships with both clients and candidates.
Rullion is a forward-thinking recruitment company that specialises in providing a wide range of talent consultancy services to a diverse client base; from small start-ups to large household names