The call centre industry is booming. From humble UK origins in the 50s to the vast multi-level offices that operate today, call centers deliver a vital service to a whole range of industries. This article investigates how the call centre industry has changed with the availability and advancements.
Rullion is proud to release the first episode in our podcast series, RullionTalks. Tune in to hear our Partnerships Manager and resident RPO aficionado, Eleanor Martin, talk candidate experience (CX) with expert ‘Google’ Dave Hazlehurst.