Contractor Care Executive
- Date Posted: 10 February 2019
About usRullion is a forward-thinking recruitment group that specialises in providing a wide range of talent services to a diverse client base; from small start-ups to large household brand names. Our vision is to create products, services and experiences that unlock the potential in all of us, helping make the world of work more fun and fulfilling.
Summary of the RoleThe key objective of the Contractor Management Team is to ensure that all activities are processed via a Quality Accredited System, in line with all required legislation. Responsibilities include: • On-boarding and managing direct/client referred Contractors. The team currently manages close to 900 direct/client referred Contractors with a turnover of approximately £70m. This team are responsible for on-boarding and managing Contractors across the spectrum of Rullion’s key clients. • Ensuring compliance processes are adhered to for all direct and sourced Contractors and carrying out and adhering to client specific screening requirements. • Managing payment and timesheet processes across all Contractors and ensuring the resolution of any payment queries and for carrying out and adhering to client specific screening requirements. • The provision of documentation pertinent to the client, contractor and in line with current legislation. • To work alongside the Contractor Management Team and be responsible for the production of all Rullion Documentation as delegated by the Team Leader or Senior Executives. • Ensure all references and screening requirements are undertaken adhering to client specific needs at all times as delegated by the Team Leader or Senior Executives.
Key ResponsibilitiesScreening: • Responsibility for all pre-screening of candidates, including all background referencing/credit rating checks and criminal records checks for all clients as required. • Ensure all pre-screening documentation is uploaded to the system in correct place • Involvement in processing contract paperwork for new contractors and extensions • You will utilise myRullion ensuring that all key data/information has been entered whilst also updating the necessary logs and spreadsheets. • Raising and issuing contractor and client paperwork on company database and keep tracking system updated. • Updating client specific spreadsheets, systems and reports. • Maintaining Data integrity on the Database. Documentation: • To handle the day to day production of all New Assignment (via Group Tasks) and all other contract production in the form: Extensions, Change of Details, Terminations, Change of Status, Rate Amendments for The Rullion Group. • Production of Permanent Terms and Conditions of Business • Scanning of all returned extensions onto the CRM • Migration Support / Creation of all docs on system
Qualifications, skills & experience5 GCSEs including a minimum of Grade C in English and Maths Previous experience of working in a Screening/Compliance role in the Recruitment Industry would be a distinct advantage. Experience of working in a fast paced environment.
Competencies• Highly organised, methodical & thorough • Excellent verbal and written communication • Accuracy • Methodical • Excellent Telephone manner • Excellent interpersonal skills and the ability to communicate effectively at all levels • Articulate • Excellent attention to detail • Confident • Excellent word processing skills including all MS Applications and Email systems • Strong work ethic • Pleasant personality • Good Team Player
- Contract: Permanent
- Schedule: Full Time (37.5 hours per week)
- Reference: RULLION00102
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