data protection and privacy policy

The Rullion Group is 100% committed to protecting your security and privacy.  We will treat all your personal information as private and confidential (even when you are no longer a customer) and we will ensure that we have appropriate security measures in place to manage this effectively.

Information (personal data) that you provide to any member of Rullion Ltd Group of Companies (“Rullion”) will be held and used by Rullion and it’s associated companies that are from time to time part of the Rullion Group (“The Group”) for the purposes of:
• Providing the services for which you have applied
• Payroll and invoicing administration
• Administration and processing
• Accounting and record keeping
• Checking applications against vacancies across The Group
• Passing address and account balances to financiers, auditors and insurers

***We and other members of our Group of Companies may contact you from time to time (by mail, fax, e-mail, SMS text messaging or otherwise) to keep you informed of products and services offered by any member of the Rullion Group of Companies.  If you do not wish your information to be used in this way, please notify the Business Services Department of the relevant Rullion Trading Company in writing.  Address details can be obtained from the website (www.rullion.co.uk) or any Rullion office.

Rullion may, from time to time, monitor and or record telephone calls for quality and training purposes.

Rullion does not attempt to collect personal information from children.  If a child sends information to us, and this information can be identified as originating from a child, the information will be deleted.  We cannot always determine which information originates with a user that is a child.  We do not maintain databases about children.

Rullion are legally obliged to retain certain documents for a specified length of time.  These documents will include some personal information on contractors and clients (where applicable).  Where we are required to retain documents they will be stored in a safe and secure environment with restricted access.

Personal data will only be disclosed to a third party on receipt of permission in writing and signed by the individual concerned.  Where this has been received, the third party will also be required to answer security questions to confirm identity.  Only then will the agreed information be disclosed.

To access or amend personal data held by the Rullion Group about you, please write to The Business Services Department of the relevant Trading Company.  A fee may be charged for the provision of copy information we hold.

Web Privacy:

You can examine our entire website without providing any information whatsoever.  If you wish to register for our services or request further information, you will be required to submit certain information, however in this case the information you provide will be treated as outlined above.

Our site does not covertly capture information regarding the specific activities of any particular user.  We do not have any arrangements with any other sites to track or monitor user activities on the Web.  Our site does produce reports that permit us to view your activity on our site in anonymous or aggregated form.  We do not use cookies, web bugs or any other active content mechanism to capture or maintain information about users without their prior consent.  We do not store any persistent information on your computer.

Our site contains a number of links to other sites.  Rullion is not responsible for the security or privacy practices of these sites, the products of services offered by these sites, or the content appearing at these sites.  Rullion does not endorse any of the products or services marketed at these sites.

Our site is protected with a variety of security measures such as change control procedures, passwords and physical access controls.  We also employ a variety of other mechanisms to ensure that data you provide is not lost, misused, or altered inappropriately.  These controls include data confidentiality policies and regular database backups.

Rullion Clients:

Credit Referencing: We may make periodic searches of Group Records, credit reference and fraud protection agencies to manage your account with us, to take decisions regarding credit, including whether to make credit available or to continue to extend existing credit.  The searched will not be seen or used by lenders to assess your ability to obtain credit.

Sole traders and partnerships: An ‘association’ between the joint applicants and/or any individual identified as your financial partner will be created at credit reference agencies, which will link your financial records.  You and anyone else with whom you have a financial link understand that each other’s information will be taken into account in all future applications by either or both of you.  This linking will continue until one of you successfully files a ‘disassociation’ at the credit referencing agencies.